Customer Service

Orders will be confirmed once you have completed the payment procedure.

You can pay via our selected payment services (iDeal, Bancontact, Mastercard & VISA). 

Orders are processed the next working day by the Nozzles123 TEAM.  

If you have a question about a pending order, you can reach us at Nozzles123@triviex.com.

Orders are shipped with the PostNL,Bpost or DPD Shipment Services. You will receive a track & trace code as soon as the shipment is accepted by the parcel service. 

We always aim to deliver your order in the BeNeLux within 5 working days (Mon-Fri, excluding bank holidays). For UK, Germany & France, we aim to deliver within 10 working days.

All deliveries within BeNeLux are free of charge.

If you wish to return or exchange your ordered product, please contact us at Nozzles123@triviex.com to receive a return authorisation number. Returns sent without a return authorisation number will not be accepted.

Returns must be requested within 45 calendar days of delivery.

A standard warranty period of 12 months (from the delivery date) applies to the functional specifications of the product. More information can be found in our General Terms and Conditions.

If warranty applies, arrangements will be made to repair or replace the product after mutual agreement.

Are you satisfied with our service? Tell others!

Not satisfied with our service? Please tell us! You can send all your complaints, questions & suggestions for improvement to Nozzles123@triviex.com.

Do you have a question not covered above? Let us know!

• Telephone: +31 (0)621 91 93 14​

• Nozzles123@triviex.com